Privacy Policy

Why and for whom?

At VIKADI AB, org.nr 559297-7796 ("VIKADI", "we", "us", "our"), we protect your personal privacy. This means that we respect your right to control and transparency in the processing of your personal data.

VIKADI is the data controller for the processing of personal data listed in this privacy policy ("the policy"). This policy describes the purposes for which we collect your personal data, the legal bases on which we rely, and the measures we take to protect it. The policy also explains how you can exercise your rights in relation to our processing of your data.

The policy is aimed at:

Definitions

  • Treatment: Everything that can be done with personal data, such as storing, changing, reading and transferring.
  • Applicable law: GDPR, supplementary national legislation and practices of relevant supervisory authorities.
  • Personal information: Information that can be linked to an identifiable, living person.
  • Data Controller: The organization that determines the purposes and means of processing personal data.
  • Data processor: Organization that processes personal data on behalf of the data controller.
  • Registered: The person whose personal data is being processed.

VIKADI's responsibility as data controller

We are responsible for processing where we determine the purpose and means, for example when you purchase our products, visit our website or contact us. We do not process personal data in the role of a data processor (on behalf of another party).

Wheelyshop strives to make everyday life easier and the world greener. Through our electric vehicles and accessories, we offer solutions that meet our customers' needs.

VIKADI's processing of personal data

Purpose and legal basis

We process personal data for the following purposes:

Purpose: Delivery of goods
Personal information: Name, address, email, phone number
Legal basis: Agreement
Storage time: Until the warranty period has expired (at least 2 years)

Purpose: Marketing
Personal information: Email address, phone number
Legal basis: Consent
Storage time: Until consent is withdrawn

Purpose: Customer service and support
Personal information: Name, email, order history
Legal basis: Legitimate interest
Storage time: 1 year after case is closed

Purpose: Accounting purposes
Personal information: Name, address, purchase history
Legal basis: Legal obligation
Storage time: 7 years according to the Accounting Act

Your rights

You have several rights under GDPR. Here is an overview:

Access: Get a copy of the data we process about you.
Amendment: Ask us to correct incorrect or incomplete information.
Deletion: Request that we delete your data when it is no longer needed.
Limitation: Ask us to stop using your information for certain purposes.
Objection: Object to processing for direct marketing or based on legitimate interest.
Data portability: Receive a copy of your data in a machine-readable format for transfer to another party.

Transfer of personal data

To run our business, we may need to enlist the help of others who process personal data on our behalf, so-called data processors.

If personal data is transferred to a country outside the EU/EEA, we ensure that the Processing is lawful by:

  • There is a decision from the European Commission on an adequate level of protection.
  • Standard contractual clauses from the European Commission are used.
  • Other appropriate protective measures are taken in accordance with applicable law.

We have entered into personal data processing agreements (PUB agreements) with all of our assistants. The PUB agreements regulate how the data is processed and what security measures are required.

We may also need to provide your information to authorities to comply with legal requirements or authority decisions.

Security

VIKADI has taken technical and organizational measures to ensure that your personal data is processed securely and protected from loss, misuse and unauthorized access.

Examples of security measures:

  • Technical measures: Encryption, secure networks, firewalls and backups.
  • Organizational measures: Internal control documents and procedures for secure data management.

Cookies

We use cookies and similar technologies to analyze the use of our website and improve the user experience.

If we don't keep our promises

If you feel that we are processing your personal data incorrectly, you have the right to file a complaint with the Swedish Data Protection Authority (IMY). Read more at www.imy.se or contact the authority at imy@imy.se.

Policy changes

We reserve the right to change this policy. If changes affect your rights or our obligations, we will inform you in advance.

Contact

If you have any questions about this policy or would like to exercise your rights, you can contact us at:
E-mail: info@wheelyshop.se